StarQuick Solutions, Inc., in collaboration with Productive Computing, Inc.,
offers a variety of support options to ensure that you get the greatest possible benefit
from your investment in TheraQuick.
You must be logged in before you can purchase support services.
Ongoing Free Resources:
1. Tutorials:
An extensive collection of tutorials exist on the TheraQuick web site. These cover everything
from installation, setting up new clients, performing everyday operations, all the way through
creating reports and performing client and insurance billing.
2. Frequently Asked Questions (FAQs):
A compilation of FAQs is provided on the TheraQuick web site. These answer the most common questions
regarding any aspect of TheraQuick setup and usage. The FAQs are compiled
based on the email and phone questions asked by customers, and are updated frequently.
Startup Support (Free support within 30 days from purchase)
1. Phone Support: Call 760-510-1200
You can call a technical support specialist Monday - Friday, 8 a.m. - 5 p.m. PST to assist you with any
issues related to TheraQuick installation or activation.
2. Email Support:
Send non-urgent questions at any time and receive an answer within 2-3 business days.
Paid Phone Support (Anytime)
($135/hour)1. Phone Support: Call 760-510-1200
Phone support is available Monday - Friday, 8 a.m. - 5 p.m. PST to assist you with any issues related to
TheraQuick usage and training. Please have a credit card number available when you place your call.
(If we determine that you have encountered a bug in the program, you will not be charged for the support.)
(If we determine that you have encountered a bug in the program, you will not be charged for the support.)
Free E-mail Support (Anytime)
1. Email Support:
Send any questions at any time and receive an answer within 2-3 business days.
Order History
You can find your order history by clicking here.