Printer Friendly PDFChecking for Updates and New Purchases
How to manually check for updates to TheraQuick and retrieve information about your new purchases.
To view the window that gives you access to manually checking for updates and new purchases, select "Licenses.." from the TheraQuick menu.
Select the TheraQuick > Licenses... menu item to display information about the TheraQuick products you have purchased and to manually check for updates.
The "About TheraQuick" window will appear.
The "About TheraQuick" window displays the list of TheraQuick products you have purchased and allows you to manually check for updates or new purchases. If you have recently purchased a new item and it doesn't show in the list, click on the "Check Now" button to retrieve information about new updates or purchases. (TheraQuick automatically performs this once per day.) Note: if you are a Therapist user logged into a Team edition of TheraQuick, you will see the license information but you won't have access to the "Check Now" button. Only the Manager user can perform that function.
If an update or an upgrade is available, you will receive information about it and links to download it.
After clicking on "Check Now," if an update or upgrade is available, you will be presented with a window similar to the one shown. You will see buttons that present you with the option to download the new version, or to skip the current update. If you choose to download the new version, a file will be placed on your desktop. Double-click on the file to open it. Then, follow the directions in the "Instructions for Updating" file to perform the update.
If no update is available, you will see the following notice.
If you are already using the latest version of TheraQuick, then you will be informed that no updates are available.
The "Check Now" function also retrieves information about any new TheraQuick products you may have purchased.
If you have purchased a new TheraQuick product that is not already displayed in the list, then the manual "Check Now" will retrieve those purchases and display them in your list of products. Additional TheraQuick products include the Annual Tech Support Contract, the Annual Upgrade Subscription, and the TheraQuick Reporter. (The TheraQuick Reporter will not be listed until it is licensed.) The activation and expiration dates for the products will be shown, if relevant. The activation date of the Tech Support Contract will reflect a 30-day free support period after your purchase of the TheraQuick file.