Entering a Client Payment Manually

Entering a Client Payment Manually

How to manually enter a payment received from a client.

Navigate to the Client Account layout for the client (and responsible party) for whom you wish to enter a payment. Click on the "New Transaction" button in the function toolbar.

For clients who pay only occasionally (not every session), you probably don't want to use the "Auto-create Payment" option on the Sessions layout, but you always have the option to enter a payment manually with the "New Transaction" button on the Account layout. (Note that the new transaction is created for the responsible party whose account is currently in view, if you are using two responsible parties for this client.)

Select "Account Payment" in the Select Transaction Type pop-up window

A pop-up window will appear with the option to create an adjustment or a payment for the account currently in view. Click on "Account Payment" to enter a payment from the client (or current responsible party).

Enter the desired values for the Payment Type, Check Number (if required), and the Payment Received (the dollar amount).

Enter the desired Date, Payment Type (check, cash or card), the Check Number (if a check), and the Payment Received. Enter an optional note to describe the transaction if desired. Notes can be viewed later using the "Show Notes" toolbar button.

Click on "Continue" to accept the transaction into the client's account.

We've entered a check (no. 102) for $750 in this example. Click "Continue" to accept the payment and enter the transaction in the client's account.

The new payment transaction will appear (sorted chronologically) in the client's account.

Verify that the payment was created in the client's account. Note that transactions will always be sorted chronologically. The running balance and Account Balance are updated automatically. Payments entered in the client account may be allocated to specific session charges. For information about performing the payment allocation, please see the tutorial "Allocating Payments to Session Charges."