How to set the reporting preferences in your Availity account so that TheraQuick can retrieve the necessary files for determining if the claims have been accepted or rejected.
After logging in, continue to your account home.
You will be presented with a page of options for the different types of reports that Availity can prepare in response to a file that's been uploaded.
Select (1) Positive file acknowledgements, with (2) both file types. Check (3) Data file and (4) Text report with HIPAA and Availity errors. Select (5) Data file and (6) Text report with all claims acknowledged, including errors, clean claims, and pre-payment responses. Then you're done! Availity will now produce the necessary reports for TheraQuick to retrieve and interpret in response to your claim submissions.